How can I contact Zany Zeus?
You can ring us on (04) 589 7316 or email us.
What if I have a problem? What guarantee do you offer me?
We guarantee that your cheese products will arrive on time and in a high standard. If failure of delivery occurs, or goods are not received in a condition that Zany Zeus feels is of its high quality standard, we will replace your order for free.
Please contact us if you have a problem.
We will not cover instances when you are not home to receive the parcel, or where you place an order that is not within our delivery zone. Please contact us if you need to confirm if we deliver to your address.
All products are delivered fresh and chilled in polybins. We take care to ensure your order is well packed with reusable icepacks, is well sealed and stored while on route to you.
This guarantees our products will always arrive to you in the highest possible standard.
When and where do you deliver?
We deliver to all major towns and cities within New Zealand, 5 days a week. We only deliver within city/town limits and do not deliver to rural addresses and Waiheke Island.
All orders received before 2pm Monday to Thursday will be delivered the following day. Orders placed Friday and over the weekend will be delivered on the following Tuesday. Please allow 48 hours for delivery once your order has been placed in the case of delays.
Who does your deliveries?
We use New Zealand Couriers to deliver our goods. As they are a courier company we cannot provide a set time for the delivery of your goods.
You can contact them on 0800 800 841 or view their website www.nzcouriers.co.nz
You will be emailed a tracking number when your order is dispatched to you to enable you to track your delivery if required. Please include an email address or contact number so we can supply this information and notify you of any delays.
If you have not received your order by 4pm on the due day please contact us on 04 589 7316 and we will help you locate where your delivery is.
What are the delivery costs?
This depends on where you are located.
We accept VISA and MASTERCARD credit card payments through our secure online check out.